Who we are

Granitsa E-commerce Solutions is an Amazon advertising and brand management agency operated by Granitsa LLC. This policy explains what information we collect through granitsa.com and through our client work, and what we do with it.

Questions go to accounts@granitsa.com.

Information we collect on this website

• What you give us. Your name, email, phone number, company, Amazon store or brand name, and anything you write in a form, an audit request or an email to us.

• What your browser sends. IP address, device and browser type, the pages you view and the site that referred you. We collect this through cookies and analytics tools.

Client account data

When a brand hires us, the brand authorizes us to access its Amazon accounts, including Amazon Ads and Seller Central. Through that access we see advertising and sales data such as campaigns, keywords, spend, orders and inventory.

• We use this data only to manage, measure and report on that client's account.

• We access it through Amazon's own tools and APIs, and through software providers that operate under Amazon's rules.

• We never sell it, and we never share one client's data with another client.

• We work with anonymized order data. We do not collect the names, addresses or other personal details of Amazon shoppers.

• We may describe results in our own content with the client's identity removed, unless the client has agreed in writing to be named.

• When a client relationship ends, our access is removed. Client data is deleted or returned on request.

How we use information

• Reply to your questions and deliver the audit or proposal you asked for

• Provide our services and bill for them

• Send updates and marketing emails, which you can stop at any time

• Keep the website working and see which pages are useful

• Meet legal and accounting obligations

Who we share it with

We do not sell personal information. We share it only with:

• Service providers that run our website, email, analytics, scheduling and data storage. They may use it only to do that work for us.

• Amazon, when we act inside a client's account at that client's direction.

• Authorities, when the law requires it.

• A successor, if the business is sold or merged. This policy would continue to apply to the information transferred.

Cookies and analytics

This site uses cookies and analytics tools to count visits and see which pages are read. We may also use advertising cookies to measure our own ads and to show them to people who have visited the site.

You can block or delete cookies in your browser settings. The site still works without them.

How long we keep it and how we protect it

We keep inquiry details for as long as we need them to respond and to keep business records. We keep client account data for the length of the engagement, plus any period the law or our accounting requires.

Access is limited to the people who work on the account and is protected with access controls. No system is perfectly secure, so we cannot promise that information will never be exposed.

Your choices

• See, correct or delete your information. Email accounts@granitsa.com. We respond within 30 days.

• Stop marketing emails. Use the unsubscribe link in any email, or write to us.

• Local rights. Depending on where you live, including California, the European Union and the United Kingdom, the law may give you more rights over your information. We honor those requests.

• Children. This site is for businesses. We do not knowingly collect information from anyone under 16.

Changes and contact

We update this policy when our practices change. The date at the top shows the current version.

Granitsa LLC

PO BOX 77002

accounts@granitsa.com